Privacy policy

We are committed to protecting your privacy and ensuring that your experience on our website is positive. This notice outlines the types of personal information we collect and some of the steps we take to safeguard information. We hope this helps you make an informed decision about sharing personal information with us.

The Information We Collect

When you order products on MyPetChicken.com, make requests, and register to receive e-newsletters or other materials, we collect information such as:

• Name
• Address
• Email address
• Phone number
• Payment Information
• Etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

• Name
• Address
• Phone Number
• Etc.

This website uses remarketing service (such as Google AdWords, Criteo and AdRoll) to advertise on third party websites to previous visitors to our site, including those who haven't completed a task on our site. Third-party vendors use cookies to serve ads based on someone's past visits to the MyPetChicken.com website. You can set preferences for how Google advertises to you using the Google Ad Preferences page, or use the NAI opt-out tool.

This website uses Google Analytics to track general website usage and behavior. No personally identifiable information is collected or linked, but aggregate demographic information, based on users' browsing history, may be collected. You can set preferences for the information Google collects at Google Preferences page

The Way We Use Information

We use your information in these six ways:

• When placing an order, to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
• If you have opted in to our e-newsletter, to email you product and service updates. (You will always have the ability to opt out from receiving newsletters by replying with "unsubscribe" in the subject line.)
• If you send us an inquiry via email, to respond via email.
• If you register with our website to receive our e-newsletter, to save items in your shopping cart or wish list, or to save announcing new products and services, to store your preferences.
• In some instances, My Pet Chicken may collect non-personal (aggregate or demographic) data collected on our website, e-newsletters and network, through cookies, web beacons and web logs. This information is used to better understand and improve the usability, performance, effectiveness and promotion of our website and e-newsletters.
• We may use your information to help us establish profiles for use in marketing.

Sharing your information

We do not sell or rent any of your personal information to third parties, however we may share your information in the following circumstances:

1. We use various outside shipping companies to ship orders, and a credit card processing company to bill customers for the products they've purchased. These companies do not share or use personally identifiable information for any other purposes.
2. We may share your personal information (excluding billing information) with third-party marketing companies to inform you about our products or services, which may be of interest to you.
3. We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
4. We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
5. According to the laws of the State of Connecticut, we must share the following information with Connecticut's Department of Agriculture when clients residing within Connecticut place orders for baby chicks:
   First name
   Last name
   Mailing Address
   Number of chicks purchased
   Date of order
   
   The Department of Agriculture aims to support backyard chicken keepers by informing chicken keepers about free disease testing resources, how to check for symptoms of illness, and so on.

We will ask you for your consent to share your personal information with a third party for any other reason.

Security of Your Personal Information

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

Cookies

The My Pet Chicken website utilizes cookies, although you can still access the website even if you choose to disable cookies in your browser. Some portions of our website will not allow you to complete certain activities if cookies are disabled. If you disable cookies, the associated shopping basket will not work and you will not be able to place an order.

Linked websites

My Pet Chicken may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) websites.

You Can Access or Correct Your Information

You can access all of your personally identifiable information that we collect and maintain by clicking the My Account link at the top of any page on our website and logging in using your username and password.

You can correct factual errors in your personally identifiable information yourself by clicking on the "edit" link in the My Account area.

How to Contact Us

If you have any comments, questions or concerns, please don't hesitate to contact us.