Minimum Hatch Rate Guarantee for Hatching Eggs Sold at My Pet Chicken
Back to blogMinimum Hatch Rate Guarantee!
We want every chicken keeper to experience the joys of hatching eggs but realize that the uncertainty can be a challenge. Nature can be tricky and no hatching egg supplier can promise any particular egg will hatch, especially since the shipment handling and incubating is completely outside of our control. While a 50% hatch rate is generally considered a success, even for commercial hatcheries, we realize low hatch rates can be very frustrating.
In response, My Pet Chicken is excited to offer an innovative and industry-leading Minimum Hatch Rate Guarantee, giving you the confidence to hatch eggs at home! Orders of 12 eggs or less experiencing a 25% or lower hatch rate, qualify for one fully complimentary reshipment, including shipping.
Orders greater than 12 eggs are offered at a discounted rate and do not qualify for the 12 eggs or less policy. However, larger orders with a hatch rate of 8% or less qualify for 50% off a replacement order, and replacement shipping is not included. If you want the more generous policy, consider placing two smaller orders.
How to Receive your Reshipment of Hatching Eggs:
To receive your reshipment, you must contact us within 6 weeks of the ship date. We'll ask a few questions, offer some helpful advice, and place a reshipment order for the next available date of your selected breeds.
Additional Policies for All Hatching Egg Orders
If your eggs arrive cracked or broken, you must notify us within 2 business days of receipt to receive a refund or replacement order. Any bonus egg(s) included in your order will be considered a replacement for a damaged egg(s).
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